Tata Docomo — customer care services

sarrah786

from Surat, Gujarat

Address:

Surat, Gujarat

I am recharged my prepaid no. Online with the special recharge of rs.160/- to get the benefit of talktitalk time of rs.180/- but instead I got the recharge of rs. 139/- I am continuously calling the customer care to get the refund but the answer I am getting is the system is down so call after some time but as we know they have a system that once a no.called will not be received twice in a day and 50p deduction is done even the problem is solved or not. Is this why we choose such cheater company.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

sarrah786

from Surat, Gujarat

Hi there!!!
My mobile no. is [protected] kindly do the need full at earliest.

sarrah786

from Surat, Gujarat

Till date my difference of amount is not refunded back to my no. from tata docomo.