Tata Docomo — Daily deductions from Account Balance

Address:

Mumbai City, Maharashtra

Dear Customer Care executive, My name is Allwin K Joy, and my mobile phone number is [protected]. I have been disturbed with frequent network messages offering unwanted services. Accidentally, I pressed OK for one of the services. Money from my balance is now being deducted every day. I tried calling the customer care, but they put me on hold for 7 mins and charged me 50ps for nothing. Then tried to find out last three deductions on 121, but no use. Also tried the activation/deactivation portal, but not helpful. Please let me know if there are any services active on my account, and if yes, kindly stop the services as I am not interested in any of your VAS. If not, kindly let me know the last three deductions on my number and justify the balance. If this situation is not resolved at the earliest, I will be forced to port out this number to a better telecom service provider. Your timely action is highly solicited. Thanks & Regards, Allwin K Joy Docomo Ph: [protected]