[Resolved] Tata Docomo — Date 26/8/2015 at near 3 pm duduct my rupees from customer care,i want refund.

pritish mulkalwar

from Mumbai, Maharashtra

Address:

Chandrapur, Maharashtra

Yesterday at date 26/8 I surfing the net then I get flash msg from urs that, ur bal is deduct 18 rs something.so how can u deduct my bal my mobile has enough data left nerby 5 to 6 mb.if I had use exceed the data pack limit thn u will deduct my bal, I will not make any compliant.but u deduct my money its totally wrong. i want refund.No [protected]

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Oct 10, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata Docomo

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per the telephonic conversation had with our team member, we apologize for the inconvenience caused to you. In this regards, we have credited Rs. 18 as a goodwill gesture with reference number ABAL[protected].

Regards,
Customer Care
Tata Docomo