Tata Docomo — Deaducation my balance cheating | |||
Sir, I am recharge Rc40-40 full talk time[protected] Tranc ID; [protected] Now my balance 45.07rs. I am dailed calls 25-30 miniutes. But[protected] My balance amount 9-62. Where is gone to my balance amount 30rs. Always any time recharge amount cheating more balance. Call to customer no connected no response. I am many loss mony any time. This is begger net work. please send my balance amount. No send my balance amount I am transfer to another net work same no. My mobile no [protected] Tato docomo Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo
We have received your complaint and we will ensure it is resolved soon.
Regards,
Customer Care
Tata Docomo
Dear Customer,
We would like to inform you that, CHULBULI_CHAT service was renewed on[protected] at 12:53AM and which was activated through IVR mode. Hence, the balance of Rs.30/- has been deducted. We take multiple confirmations from you before activating any service. We have already deactivated CHULBULI_CHAT service and the same will be deactivated within 30minutes so that you don’t get charged in future. However, being a loyal customer of Tata Docomo, an amount of Rs.30/- has been successfully credited to your account as a onetime goodwill gesture with the docket number ABAL[protected] on 04-DEC-2015 at 05:17PM.
Regards,
Customer Care
Tata Docomo
We would like to inform you that, CHULBULI_CHAT service was renewed on[protected] at 12:53AM and which was activated through IVR mode. Hence, the balance of Rs.30/- has been deducted. We take multiple confirmations from you before activating any service. We have already deactivated CHULBULI_CHAT service and the same will be deactivated within 30minutes so that you don’t get charged in future. However, being a loyal customer of Tata Docomo, an amount of Rs.30/- has been successfully credited to your account as a onetime goodwill gesture with the docket number ABAL[protected] on 04-DEC-2015 at 05:17PM.
Regards,
Customer Care
Tata Docomo
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Thanks solved my broblem. selvaraj 1953, 2 dec my complaint.