Tata Docomo — debiting Rs 99/- stating vedio club charge from my prepaid account [protected] - Reg9

Respected Sir,

On 12.07.14 Rs 99/- was debit from my account I informed this issue to customer care on 12.07.14 and tell them to refund the same they told me that they are logging complaint and refund within 2 day But I not satisfied with the reply and put request for port . Now again debit Rs 99/- on 11.08.14 for renewal of the above said issue and the customer care 198 is not giving proper reply. I also went to doco mo out let near to high court jn Ernakulam I request them at least to stop such type of sms I feel now Docomo is cheating customer to charge 250 spl you will get 225 talk time and 1 gb data and debiting like above said.

Therefore I request your good self to do the needfull to refund the amount debit Hope your feed back
Thanking you


T.Shankar
6/1702 Palace road
Mattancherry Cochin -682002