[Resolved]  Tata Docomo — Deducted money prior to my data pack is outdated

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

[protected] is my number. I already approached 2-3 times DOCOMO customer care. But no use.

Still how many days you need to address this issue...??? Or what is the status in the above query...??

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Is there any action is going to be taken...?? I logged my query 3 days back.. NO RESPONSE till now.. Justice please...!!

I am afraid to recharge... Don't know when again DOCOMO will rob my money...

I got the call from customer care.. The way he is responding is became my bigger concern now... whenever I try to speak to him, he laughs at customer and he says we are doing favor by refunding money which is My money... These people ruining company as well as the customer. After all this my money is still not refunded.

And he suggests me not to use Internet data further... Is that the way to behave with a customer...? Ruthless...

Waste TATA DOCOMO... don't go for it

Dear Customer,

We regret for the inconvenience caused to you.

As per the discussion over the call on your number. We would like to inform you that your balance of Rs. 148.60/- has been deducted from your main balance as per the browsing of internet web pages of size more than 10 MB and there was only less MB left in your data balance.

Kindly note that while browsing the web pages and the size of the data usage has exceeded more that the available limit and for that reason, the balance got deducted from your main balance.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

you mean to say 148.60/minute..???