Tata Docomo — Deducting my main balance

chaudharyperveen7

from Chennai, Tamil Nadu

Address:

Bangalore, Karnataka

first time i have activated Net plan and start browsing, when my net balance is over they didn't inform me and start deduction form my main balance, then i make complain but didn't get any respond, but this time i have 2 MB balance remaining in my Net Balance then also they deducted from my main balance, atleast they have to inform that your net balance is over and for further browsing we are going to charge from your main balance

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.