Tata Docomo — Deduction of mobile balance without any reason.

Address:Kolkata, West Bengal

Respected Sir/Madam, I am Vishal Kant. I am using Tata Docomo Service in Kolkata, West Bengal. My Mobile Number is: [protected]. Tata Docomo is deducting my mobile balances all the time without any reason. I am facing a lot of trouble because of this. My recent two deductions are: Rs.54/[protected] and Rs 45/[protected]. Please help me.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

As per the discussion over call, regarding the balance deduction issue, we would like to inform you that there is no wrong balance deduction found and you have been charged correctly as per your usage.

Further, we also would like to inform you that the amount of Rs. 54/- has been already credited to your number on 28-JAN-2014 19:04 as a goodwill and no issue now

For any assistance mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

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