[Resolved] Tata Docomo — deduction of rs.16.14 from my account bearing phone no. [protected] | |||
Good evening sir/madam, Today my phone bearing no. [protected] was switched off as it was not charged since yesterday. So I hv not used my phone whole day.Evening wen I charged it & switched it on I noticed that there was a message saying RS.16.14 was deducted from my account for some playoff service for which I have not opted at all!! When I called Tata Docomo customer care, they are saying I have subscribed. How can I subscribe or give consent for a service I hv not heard of, that too wen me phone was switched off!!!? This is not first time, TATA DOCOMO people are biggest cheaters, looting their customers in bright day light. Customer care people make you wait for hours together for connecting to their executive, then they say there is System problem and ask you to call some other time. Worst system, customer enemy system full of looters and cheaters. RS.16 is not a big amount, bt I want it back in my account as I am not willing to give my hard earned money to these looters. Was this information helpful? | |||
Jan 5, 2019 Complaint marked as Resolved After online submission of complaint on their website, finally a sensible officer contacted me today morning, he understood what went wrong and refunded RS.16 into my account balance. I have requested him to see to it that these disturbances do not repeat in future. Tata DoCoMo customer support has been notified about the posted complaint. Jan 04, 2019 Updated by Dr.mahesh D R As contacting TataDocomo customer care and speaking to their executives was a waste of time, I have submitted a written complaint at their website... Hoping some sensible people read it and provide some solution... | |||
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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27.12.2018 at 10.30Am RS - 97
recharge amount taken from online service but mobile not received that recharge amount.So, please take as complaint and refund my amount or recharge it immediately for the plan.
mob no : [protected]