Tata Docomo — Delay in Photon Activation

siben_nayak

from Ranchi, Jharkhand

Address:

Khordha, Odisha

I had taken a new Photon Max Wifi connection on Wednesday 16 July 2014. Till now I have not received the confirmation message needed to activate my device. If this is how its going to work then I would rather return the device and get a refund. Please do something soon. I am a Tata employee myself and its disgusting to see such behaviour.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.