Tata Docomo — Deliberately Not Closing My Account Permanently

FRANCIS BERNARD

from Coimbatore, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

I had made a request on 30th September 2014 Vide SR[protected] To permanently Close my Photon Whiz No.[protected]. They called me and confirmed that my account will be closed permanently. But instead of closing my account they have UPGRADED it to Photon Max Wifi, deliberately with the intention of cheating me.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret for the inconvenience caused to you.

We would like to inform you that your photon whiz with number has been permanently disconnected on dated:[protected] with docket number:[protected]. Kindly make a note.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo

FRANCIS BERNARD

from Coimbatore, Tamil Nadu

Sir / Madam,

Yes it has been Closed permanently, Many Thanks for your intervention.

Thank You