[Resolved] Tata Docomo — Demo sim

c SHYAM

Address:	Anantapur, Andhra Pradesh, 515671
Website:	tatadocomo

Hey!My docomo number is( [protected]) and this is a demo sim and we lost the sim in April-2016 and we are contacted our local distributor to replace the sim. When we are contacting our distributor he is telling we are not received sim from the company from the past 5 months. But when I called to demo customer care, they are telling sir replacement for your sim has been initiated in April only. But why we are not received this sim. Is this our distributor fault or from ur company fault. No company will take this much time to replace the sim. We are contacting our local distributor from the past 5 months but he is telling replacement not initiated by the company but customer service is telling replacement initiated in April. Please check and revert to me. My contact details are - ([protected]) and my email id is (shyam.[protected]@gmail.com).

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Sep 25, 2016

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2016

Tata DoCoMo Customer Care's response Dear Customer,
We’ve received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care
Tata Docomo.

Verified Support

Aug 25, 2016

Tata DoCoMo Customer Care's response Dear Customer,
We would like to inform you that, your request of duplicate demo SIM number concern has been forwarded to our concerned team and have accorded it as top priority and the same will be resolved shortly. Upon the resolution of your concern, you will be duly notified. Kindly bear us in the interim.
Thanks and Regards,
Customer Care
Tata Docomo