Tata Docomo — did not get benifits

smma

from Aligarh, Uttar Pradesh

Address:

Aligarh, Uttar Pradesh

Respected Sir, i do a recharge on [protected] through flexy on yesterday near 1 pm but i did not get its benifits. when i visit to recharge shop then i saw a plan in which 1oo MB internet for 1 day is provided in recharge of Rs. 9/- then i do that but i did not get 100 mb data till now and day become over. now, i kindly requested you please give me 100 mb data. i will be highly thankful to you . Thanks MASOOD Mob.: [protected] B.Tech {MECH.} DIPLOMA {MECH.} A.M.U., ALIGARH

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Tata DoCoMo customer support has been notified about the posted complaint.

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Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per our discussion on your alternate number [protected] regarding Benefits not credited, we regret for the inconvenience caused to you.
In this regards, we would like to inform you that as per our records the benefits of RC9/- and 15/- has been already credited on your Tata Docomo number and same was confirmed.
Further, we would like to inform you that, your concern regarding benefits not credited has been considered as high priority and forwarded to the concerned department and you will be getting resolved within a short period of time. After the resolution of your concern, you will be duly notified upon the same.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care -Tata Docomo