Tata Docomo — Disconnected my number | |||||
Background: I have bought a tata docomo sim from pilani, rajasthan. I was using the number since 2 years. Issue: Few days back i got a message from docomo stating that i have to resubmit my documents. But i was currently on a vacation in mumbai and they did not accept my documents in mumbai. They told me to submit the documents within 2 days or my services will be disconnected. I also contacted customer care to which they told i have no options but to go rajasthan in 1 day and submit the documents. Seriously? I also stated them it was impossible for me to do that in such short period of time. According to their request i also mailed my documents to "appellate. [protected]@tatadocomo.com" stating my problem. Still without any communication tata docomo disconnected my number. I want justice. I want my number back. I want my balance back Was this information helpful? | |||||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
My number which got disconnected is [protected].
My alternate number is [protected].
My email is smit.[protected]@gmail.com
My alternate number is [protected].
My email is smit.[protected]@gmail.com
Tata DoCoMo Customer Care's response, Aug 2, 2016
Verified Support
Dear Customer,
We have received your complaint and will ensure to get it resolved soon
Thanks and Regards,
Customer Care
Tata Docomo
We have received your complaint and will ensure to get it resolved soon
Thanks and Regards,
Customer Care
Tata Docomo
Dear Customer,
As per the conversation had with our team, we regret the inconvenience caused to you. In this regard, we would like to inform you that you have confirmed that there is no concern on your number.
Thanks and Regards,
Customer Care
Tata Docomo
As per the conversation had with our team, we regret the inconvenience caused to you. In this regard, we would like to inform you that you have confirmed that there is no concern on your number.
Thanks and Regards,
Customer Care
Tata Docomo
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