Tata Docomo — Discrimination between tata employees and others

Address:

Bangalore, Karnataka, 560100

Dear Sir, I am very shocked that the retention team is making false commitment for retaining a customer. After several discussion with many executives of the retention team we came to mutual agreement that 351 plan, which has 1500 minutes free calling, would be given to me. But after around a week I get a call from customer care saying that the plan is not available for my segment. But I was very shocked when I discovered what they mean by segment. The plan is only available for retail customer but not for corporate TCS employees. They in turn offered me the same plan with only 500 minutes free, instead of 1500 minutes. I am very shocked to discover this fact that TATA is depriving its own employees from plan benefits and providing better plan benefits to retailers. But while providing the plans to TCS employees they claim that these plans has special benefits only for TCS employees. Regards, Sujoy Adhikary +91 [protected]