[Resolved] Tata Docomo — Error : Call not allowed

pratham001

from Thane, Maharashtra

Address:

Thane, Maharashtra

Dear Sir, I had to change my Sim card into a Micro-Sim as I have purchase a new phone . The micro - sim started working as soon as inserted the same. But whenever I am trying to call it's get disconnected. I am getting error saying call not allowed. I have to switch off & on the phone every time I have to call someone. I contacted with the customer care team and the executive told me that your problem will get solved within 48 hours. When I asked for complaint number he said " I cannot provide the same and have escalated the matter with my senior". Still I am facing the same problem. If the problem is not resolved I will go for number portability. Kindly look into the matter as soon as possible. Name : Prathamesh A Sukale. Mobile : [protected].

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Aug 13, 2020

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

May 09, 2014

Updated by pratham001 Dear Team,

After registering my complaint Tata Docomo executive called me within 3 days. Know I am not facing any issue regarding the same.

Thank you once again https://www.consumercomplaints.in.

Name : Prathamesh A Sukale.
Mobile : [protected].

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr.Sukale,

We’ve received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr.Sukale,

As per discussion over the call on your number: [protected], we would like to inform you that we have registered your complaint regarding not able to make out going calls with docket number: PNR[protected] and expected to be resolved by 07-MAY-2014 18:35 PM.

For further assisstance you can also write a mail to us at [protected]@tatadocomo.com

Thanks and regards,
Customer Care-
Tata Docomo.

Nischith R

from Bengaluru, Karnataka

Dear Sir, I changed my Sim card into a Micro-Sim recently. The micro - sim started working as soon as inserted. But whenever I am trying to call it's get disconnected. I am getting error saying call not allowed. I have to switch the phone and reinsert the sim every time I have to call someone. Kindly look into the matter as soon as possible. Name : Geetha Ramesh Mobile : [protected].