[Resolved] Tata Docomo — Error in recharge | |||
Sir, I had done a recharge on my tata docomo estick around 10 days back. It was an online recharge and I filled all my details carefully. But my estick was not recharged and instead the server took me to some other page and recharged some other mobile no. The most disappointing thing is that when I mailed regarding the same to [protected]@tatadocomo.com. They didn't give me a single reply!!! I just got an automatic mail promising that they will get back to me in 48 hours but they didn't. I again sent a reminder after 4 days but still no response from their end. I would request you to get my issued resolved as Tata shouldn't think that they can take their customers for granted because of their brand name. My Transaction ID MSPD[protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear customer,
As you still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing, com
Thanks and regards,
Tata DoCoMo,
customer care.
As you still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing, com
Thanks and regards,
Tata DoCoMo,
customer care.
Dear Tata Docomo Team,
When your customer care does not reply even after a month, how can you expect the customer to revert to you as per your convenience?
As I have already shared with you my transaction ID, kindly take some pains to track down my details as this is your work and asking for my details on public forum should not be done.
However, my Estick no. Is [protected]. This should suffice.
Please get my issue resolved at the earliest and not stretch this more.
When your customer care does not reply even after a month, how can you expect the customer to revert to you as per your convenience?
As I have already shared with you my transaction ID, kindly take some pains to track down my details as this is your work and asking for my details on public forum should not be done.
However, my Estick no. Is [protected]. This should suffice.
Please get my issue resolved at the earliest and not stretch this more.
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