Tata Docomo — Excess Bill for Extra Data Usage

Address:Mumbai City, Maharashtra

My Name Is Imran Shaikh and I am using Photon. My mobile no is [protected] for photon and account no is[protected]. I get a bill (No.[protected]) showing 794 for extra data usage but this is not possible as always my usage is below 1 GB and I alone use this. So need consumption details date wise to track out what went wrong. Please provide me consumption details on which bill was generated.
Was this information helpful?
No (0)
Yes (0)
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your number. However, the same was not possible as the call was not answered.

In this regards, we would like to inform you that we have already regsitered your concern regarding itemised bill with docket number:[protected] and expected to be resolved soon.

Thanks and regards,
Customer Care-Tata Docomo.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information