Tata Docomo — Extra amount charged on tata photan - account no.[protected]

Address:

Bangalore, Karnataka

Hi,

I Have received the bill for the month May'14 / June'14 & bill amount is Rs 826..

Earlier I have received a mail that say, if we make online payment 250 MB data will be free.

Hense, my total extra usage will be 35 MB only.

Fyr calculation is as below

Tariif: 2GB (2048 MB) FREE @ Rs 450
My total usage : 2333 MB
Extra FREE (Online recharge) - 250 MB
Total Free 2048 MB + 250 MB = 2298 MB
EXTRA USAGE : 2333 MB - 2298 MB = 35 MB.

Request you pls work the billing structure as per the above calculation and send the bill.
I have attached last tile online billing screen shot for the reference.

ONLINE TRANSACTION NO - MUTI[protected].


regards,
Rajashekhar Ballary