[Resolved]  Tata Docomo — Fake providence of tata docomo photon max wifi speed

Address:

Bangalore, Karnataka

Hello, As per the photon max wifi 2G max speed is 6.1 MBPS but i'm getting the speed of just around 0.20 MBPS. I have raised 3-4 complaints upon this issue but no one has taken care. Daily i'm checking the speed it's max speed will be 0.51 MBPS and it is not a constant speed too it keeps on reducing. I have informed to tata docomo people that moreover I don't wan't to waste my time to use the product, So, please refund my money for the dongle and i'll return your device. No one is caring about my complaints and issue what ever I have raised. For your reference i'm having the raised tickets number's also. Tata Docomo Number - [protected] Date i have owned the device - 11-JUL-2014 Activation Date - 12-JUL-2014 1.[protected]Date 13-JUL-2014) - This ticket got closed without resolving the issue. 2. 767565 (Date 14-JUL-2014) - We acknowledge the receipt and we will respond to you within 48 hours. But nothing got solved and not even a call i din't get. 3.[protected]Date 15-JUL-2014) - Resolution will be done by 22-JUL-2014 but no one has called regards this issue. 4.[protected]Date 17-JUL-2014) - Resolution will be done by 17-JUL-2014 but no one has taken care. 5. 767846 (Date 17-JUL-2014) - We acknowledge the receipt and we will respond to you within 48 hours... Waiting for the resolution :( . Most irritating network product i have ever seen. They are providing the fake statement like you'll get max speed upto 6 MBPS. I called to one of the executive he told me we will get max speed of 512 KBPS to 1 MBPS I was shocked by his words. I asked why you mentioned as 6.1 MBPS he doesn't have answer. Please find the attachments for snapshots. This will be a big help if my money is refunded. I have wasted lots of hours with this product and less speed. Thanks, Upender