[Resolved]  Tata Docomo — false balance deduction

Address:

Bangalore, Karnataka

On 8 november, I activated a Rs8 2g data plan for 50mb valid for 1 day. I served hotmail.com to view my e mails which would not consume more than 50 mb data. I noticed that the plan was over and immediately stopped the internet. On checking my balance it was Rs 0.08 whereas after activation of Rs 8 pack, my balance was Rs 125. On calling the customer care, they told you served internet after the pack was over hence you were charged Rs125 and they refused to tell the amount of data used. First of all it is not possible to consume data worth Rs 125 by email checking. If also a maximum of Rs 10 will be consumed not 125. If the company says i consumed data worth Rs 125, please ask them to provide the details of the website used which consumes so much data in some seconds. I even didn’t download anything. Kindly get me the deserving amount back.