Comments
Dear Customer,
We have received your concern over Recharge related for your Tata Docomo number .
We regret the inconvenience caused to you.
As per our discussion, we would like to inform you that you can activate only one rate cutter pack at a time and wait for the validity to complete and then activate another pack. As per our records we found that you have activated two rate cutter packs for which you dint get the benefits of one. Kindly request you to not to do multiple rate cutter recharges to avoid this dispute in future.
However, for one time good will gesture we have processed with Rs 100/- which will been credited to your account within 48 hours.
As a service provider, we firmly believe that the key to customer satisfaction is adding value to a relationship that is continual and long-lasting.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
We have received your concern over Recharge related for your Tata Docomo number .
We regret the inconvenience caused to you.
As per our discussion, we would like to inform you that you can activate only one rate cutter pack at a time and wait for the validity to complete and then activate another pack. As per our records we found that you have activated two rate cutter packs for which you dint get the benefits of one. Kindly request you to not to do multiple rate cutter recharges to avoid this dispute in future.
However, for one time good will gesture we have processed with Rs 100/- which will been credited to your account within 48 hours.
As a service provider, we firmly believe that the key to customer satisfaction is adding value to a relationship that is continual and long-lasting.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.