[Resolved] Tata Docomo — False information provided by them

Saubhagya Gupta

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560057
Website:	www.tatadocomo.com

I recharge with 197 pack where they send me msg that this pack has 30 days validity... But it's end in 15day only... I talk to their representatives also they also cheat me they told me that they will extend my validity but they didn't... My name is saubhagya gupta n my phn no is [protected]... Plz help us regarding this... Representative name is rashmi... Seriously i want either they extend my validity or give me minimum 90 rs... I would really appreciate if you help me!!

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Aug 9, 2021

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

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Comments

Gautam hghgh

Docomo company very very bad experience because u cheat for guest...208 rs then 1 gb totally money west... I ask everyone ... Very bad.

Tata DoCoMo Customer Care's response, Jul 28, 2016

Verified Support

Dear Gautam,

Please elaborate on the issue you are facing so that we can assist you better.

Thanks and Regards,
Customer Care
Tata DOCOMO

Tata DoCoMo Customer Care's response, Aug 2, 2016

Verified Support

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further queries /issues you can mail us at [email protected]

Thanks and regards,
Tata Docomo,
Customer care.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Saubhagya Gupta

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Saubhagya,

As per the conversation with our team, we regret the inconvenience caused to you. In this regard, we would like to inform you that, the recharge of RC 197 has been successfully done to your number dated[protected] at 01:00PM and credited with the benefits of 1200 minutes local onnet + 400 minutes local offnet for 15 days. Further, we would like to inform you that kindly send the screen shot of the message details to [protected]@tatadocomo.com for further assistance.

Thanks and Regards,
Customer Care
Tata DOCOMO.