Tata Docomo — Faulty call charges

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Mobile no [protected]
Mail id- [protected]@gmail.com

My rate cutter plans validity is till 22nd of April. But my call charges are not 25 paise per minute. I need refund of all calls and that recharge I've done on 22nd of march around 6:30pm

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

This is with reference to your complaint regarding recharge concern for your Tata Docomo number. We sincerely regret the inconvenience caused to you.

As per our conversation over the call on your number, we would like to inform you that, we have registered your complaint regarding call charges vide docket number PSMR12131980, you will be receiving a call shortly.

For further assistance, drop an email at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.

I didn't get any call from technical team of tata docomo till 2 April2015 5:18PM .I talked with customer care 4-5 times. They are not responding well. Many times they disconnected my calls. I brought ([protected] ) sim card it had local call charge at 25 paisa per minute. And now it automatically changed to 20 paisa per minute. I done recharge of 18rs to get call charge at 25 paisa per minute. And now they are saying that I activated any vas service. I m not that fool that I'll active any vas. I confirmed it twice before activation.