Tata Docomo — Fleecing with unauthorized VAS activation | |||
Despite our several request time again and again, you still are trying to steal money from our Prepaid phone number [protected]. This time Tata docomo has stolen over 70 Rs in one shot in past 2 days with 2 ridiculous service that we will never need in this life. Who the hell need your VAS named Vaastu and Greeting service . You guys have activated the services without our acceptance . See the trailing mail which I written at several occasion against similar fleecing act by TATA Docomo. Please deactivate the VAS services and return our money before we think of MNP and taking other actions. Regards Kamlesh Kumar Alternate number - [protected] Was this information helpful? | |||
 2 Comments | |||
Comments
"Dear Customer,
As per the discussion over call on [protected], we would like to inform you that as per our records we found that the amount of Rs. 36/- has been already adjusted in your number as a goodwill on 05-NOV-2013 and currently there are no any services active in your number and no issue.
Further, we also would like to inform you that the offer advertisement which will be shown in your balance information after ever call end cannot be deactivated.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo."
As per the discussion over call on [protected], we would like to inform you that as per our records we found that the amount of Rs. 36/- has been already adjusted in your number as a goodwill on 05-NOV-2013 and currently there are no any services active in your number and no issue.
Further, we also would like to inform you that the offer advertisement which will be shown in your balance information after ever call end cannot be deactivated.
For any assistance mail us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo."
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.