Tata Docomo — Fooled me with false information

nsk9101984

from Mumbai, Maharashtra

Address:

500039

Hello,

I was an existing tata indicom CDMA customer when i went to change my connection form tata indicom CDMA to tata docomo GSM prepaid the executive from tata store provided me false information and converted to tata docomo post paid . BUt when i get the bill it was 1300. He said 600 mins free local & roaming but they charged for all.

Was this information helpful?

No (0)

Yes (0)

Tata DoCoMo customer support has been notified about the posted complaint.

Related Tata DoCoMo reviews

View all 9255 Tata DoCoMo Reviews

Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.

nsk9101984

from Mumbai, Maharashtra

Hello,
Thanks for the reply
My Tata Docomo number is [protected]
Alternate contact number is [protected]
Email ID: sandeep.[protected]@gmail.com

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

As per the conversation had with our team, we would like to inform you that a complaint has been registered vide docket number[protected] regarding service concern, the same will be resolved soon. Kindly bear us in the interim.

Thanks and regards,
Customer Care
Tata Docomo.