Tata Docomo — forcing to use the plan which i don't want.

Address:Bangalore, Karnataka

Sir, my docomo mobile no. Is [protected] i tried to recharge a minute plan voucher of 247 rs on 3rd april 2014 which is 2000 min tata to tata and 500 min to other network. The webpage showed error that server has expired pls try again. so i tried again it showed same problem again. when i checked my balance it was deducted 2 times. Though i recieved double benefits i.e 4000 min tata to tata and 1000 min other bt this is cheating if webpage shows error hw it is recharged. Whn i contact customer care they r telling sorry we cant do anything u have to use all the voice data. This is just like forcing to use thing which i dont want.
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Dear Customer,


We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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