Tata Docomo — Giving Wrong validity of net pack

Izhark100

from Mumbai, Maharashtra

Address:

Durg, Chhattisgarh

Hi, before recharging Rs 91 net pack in my Tata Dcocomo number, I had checked its validity by going *141# and there it says validity of 21 days. But after recharge, customer care is saying that validity is just 10 days and they have not updated info in *141#. So now I dont want this netpack and want refund of Rs 91. But they are not accepting their mistake and not giving refund. Please help me. Thank you.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Tata DoCoMo customer support has been notified about the posted complaint.

Related Tata DoCoMo reviews

View all 9255 Tata DoCoMo Reviews

Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.