[Resolved] Tata Docomo — I hate this product, poor customer service no manager or supervisor available | |||
I hate this product, poor customer serivce no manager or supervisor available... Reps are useless. I will not recommend people for tata docomo... people cheaters... I bought this product on july 19, 2014 till date not working imagine..Crap...I am going to return the product tomrw... I will not pay the bill as i have not used it, ...I am sooooo frustrated now, just cant tell. M suffering for buying this damn product...I will not buy any tata product hence forth... Engineer came no network complain raised saying unable to reach... Emailed at appellate.Mumtatadocomo.com no us... Said will be resolved by aug 8, 2014 What a joke... Guess what its not working...I have paid another engineer for his serice from my pocket.. Just want to throw ths tata product on a managers or head's face... Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
4 Comments | |||
Comments
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We tried to speak to you personally on your number. However, the same was not possible as the number was switched off.
In this regards, we would like to inform you that speed on wireless network depends on various parameters, such as number o[censored]sers accessing the internet at that particular point of time, geographical area, indoor and outdoor signal coverage, weather conditions, other causes of radio interference, material used for the building, configuration of the building, etc. So is the case with any other wireless network Operator. However, at Tata Docomo we understand the customer experience is of foremost importance.
Not with standing the above technical and other extraneous factors affecting the network which are beyond our control, we have been continuously striving to enhance customer experience. In this direction, we are in the process of enhancing the speeds in various localities basis the customer feedback and experience.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We tried to speak to you personally on your number. However, the same was not possible as the number was switched off.
In this regards, we would like to inform you that speed on wireless network depends on various parameters, such as number o[censored]sers accessing the internet at that particular point of time, geographical area, indoor and outdoor signal coverage, weather conditions, other causes of radio interference, material used for the building, configuration of the building, etc. So is the case with any other wireless network Operator. However, at Tata Docomo we understand the customer experience is of foremost importance.
Not with standing the above technical and other extraneous factors affecting the network which are beyond our control, we have been continuously striving to enhance customer experience. In this direction, we are in the process of enhancing the speeds in various localities basis the customer feedback and experience.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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Thanks and Regards
Customer Care
Tata DOCOMO.