[Resolved] Tata Docomo — Illegal deductions from main balance

prashanth.ram2002

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka, 560097

My number is [protected].
I have nearly 100mb 3g internet balance but still illegally the company has deducted Rs. 89 from my main account balance citing internet usage.

Their complaint no. 198 is not helpful at all.

I request anybody to please help me in this matter. In past 1yr I have lost nearly Rs.1500 like this. Please help sue the company.

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Jun 15, 2016

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

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Comments

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Tata DoCoMo Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried to speak to you personally on your number. However, the same was not possible as the call was not reachable. We request you to provide your any other alternate number along with the feasible timings which will assist us to get the needful done.

Regards,
Customer Care
Tata Docomo