Tata Docomo — Inconvenience in Assessment for CDMA to GSM Portability | |||
Following complaint is for the inconvenience in assessment by the TATA Docomo, Service handler. I Mr. Viral Metha, ([protected]), alternative no. ([protected]). Issuing a complaint for the Inconvenience in assessment by the service in-charge of TATA Docomo Service Gallery. -- I went to the gallery to portable my CDMA SIM to GSM, the service incharge told me it will be done soon. -- But even after 20 days, my request was not the issued. -- Hence I tried to contact him again, therefore my request was actually issued. -- Now I'm trying to contact him, but he is not answering. -- If it was not possible then he should' ve told me, rather he is avoiding my calls. -- I hope my complaint my put some light on the inconvenience. and hope such mess may not happen ahead. Was this information helpful? | |||
2 Comments | |||
Comments
Dear Customer,
As per our discussion over the call, regarding MNP and behavior in outlet, we would like to inform you that your MNP port in to GSM from CDMA has been successful on 30/01/14.
Please be informed that your concern regarding behavior in the outlet has been registered vide docket number[protected] and expected resolution by 06-FEB-2014 15:00 hrs.
For further assistance, drop an email at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
As per our discussion over the call, regarding MNP and behavior in outlet, we would like to inform you that your MNP port in to GSM from CDMA has been successful on 30/01/14.
Please be informed that your concern regarding behavior in the outlet has been registered vide docket number[protected] and expected resolution by 06-FEB-2014 15:00 hrs.
For further assistance, drop an email at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo.
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+91 42 2646 2966
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.