[Resolved] Tata Docomo — Increase of Data rate by 3 times-No Justification | |||
I have a Tata docomo internet wifi dongle and signed up for a 20 GB package in Feb.Photon No-[protected].The plan was Rs 1000 -20 GB.Firstly I never got the promised speed anytime.Now they have sent me a message saying that they are discontinuing the 20 GB package because of low demand.On going to their site you can see that the 20 GB package is available for Rs 3000...A 3 times increase.Is this justified? There is nothing in this country which justifies the increase of this magnitude.This is a case of clear cheating. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Customer,
We tried to reach you on your number in order to understand your concern. However, the same was unable to contact. We apologize for the inconvenience caused to you. We would like to confirm that keeping in view the market trends the rentals and the plan benefits has been revised. An SMS intimating you about the change has also been sent and received at your end. However, you can check our Website or advertisements for any further updates/revisions in our plan. Moreover you can call our helpline number (121) and can opt for the lower rental plans also. We regret the inconvenience and appreciate your valuable subscription with TATA as it has always been our constant endeavor to serve you better. Should you need any further assistance, you may please write to us on our customer service email id : listen.[protected]@tatadocomo.com
Regards,
Customer Care
Tata Docomo
We tried to reach you on your number in order to understand your concern. However, the same was unable to contact. We apologize for the inconvenience caused to you. We would like to confirm that keeping in view the market trends the rentals and the plan benefits has been revised. An SMS intimating you about the change has also been sent and received at your end. However, you can check our Website or advertisements for any further updates/revisions in our plan. Moreover you can call our helpline number (121) and can opt for the lower rental plans also. We regret the inconvenience and appreciate your valuable subscription with TATA as it has always been our constant endeavor to serve you better. Should you need any further assistance, you may please write to us on our customer service email id : listen.[protected]@tatadocomo.com
Regards,
Customer Care
Tata Docomo
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Regards,
Customer Care
Tata Docomo