Tata Docomo — initial charges refund

Address:Pune, Maharashtra

4 months back I purchased TataDocomo card. I sent all the document to abhijit.[protected]@tatatel.co.in While purchasing card I paid 3 months advance that is around 450 rs. But card was not activated for 2 months. For this I sent mail to Same person, [protected]@tatadocomo.com also register complain on tatadocomo site but no one from tatadocomo tried to contact me. (Received one call from sell team and they promise new sim) After 4 months company send me bill for 4th month ? this is how tata docomo is working. Worst thing is, yesterday I called to helpdesk 1st person refused to take complaint by giving me excuse is system is down.I called again after one minute and asked first question about system and I got reply it is working .then I raised complaint
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Tata DoCoMo customer support has been notified about the posted complaint.
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my number was [protected]
Dear Mr.Kolhatkar,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO
Dear Mr.Kolhatkar,

We regret for the inconvenience caused to you.

We tried to speak to you personally to understand your concerns regarding service. However, we are unable to contact you, since your calls were not answered. Further we request you to provide us your alternate number to [protected]@tatadocomo.com for further assistance.

Thanks and regards,
Customer Care
Tata Docomo.

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