[Resolved] Tata Docomo — Installation of Tower

aejazvelani

from Hyderabad, Telangana

Address:	500014
Website:	www.tatadocomo.com

I m using my Tata number Past 6 years & I do have many frndz & family using tata network but from 15 days in our area I m not getting signal at 500014 I miss all my important calls & msgs I even gave a compliant request you to resolve it soon and i[censored] wish I can raise a campaign in my society for tata network signal and I can get 50 no networks snap imgs of tata network so if the complaint is not resolved I will raise a complaint & same will be printed in Deccan chronicle ... I[censored] don't wish it to happen plz give me a call @[protected] any get a tower installed at my place or resolve it soon

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Nov 27, 2016

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure to get in touch with you soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

Verified Support

Oct 27, 2016

Tata DoCoMo Customer Care's response Dear Customer,
As per the discussion over the call on the number, we would like to inform you that a complaint has been registered vide docket number PNR[protected] regarding network coverage concern, the same will be resolved soon. Hence, we request you to save the docket for future reference. We would like to inform you that to activate voice mail services send SMS as ACT VM to 121 (Toll Free) from your number. Hence, the same will be activated by 30 minutes and there is no monthly rental charge. Further, be informed that the duration of voice mail is 60 seconds and the storage capacity for Voice SMS is 20 SMS for 30 days. Kindly note, the Password by default is 0000 & can be changed.
Thanks and Regards,
Customer Care
Tata Docomo