Tata Docomo — issue with long outages of tata docomo broadband | |||
I am using Tata docomo broadband for last 5 years (ACC[protected]. Today there is a downtime since 11:00 am and after calling customer care around 6:00pm I got a standard answer of area outage and services will be back by 11:00pm. I want to register complaint and want an official answer from you company for 1) For bill you keep sending hundreds of reminders and mails but for a known outage why a single SMS or email is not sent to customers? 2) Why these outages are not discounted in the bill? As per the plan I am entitled for unlimited internet for full month. So such outages should be discounted? regards Rahul Was this information helpful? | |||
Tata DoCoMo customer support has been notified about the posted complaint. | |||
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