Tata Docomo — laps my main balance 60 rupees. | |||
sir, i m prakash bharne. I am tata docomo gsm user my number is [protected], without any special service use they laps my main balance 60 rupees. i complaint 3times tata docomo customer care . they told me problem will be solved in 2 hours but no response after 4 days and the customer care service will not respond me... Was this information helpful? | |||
Tata DoCoMo customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,
We regret for the inconvenience caused to you. We tried to speak to you personally on your number to understand your concerns regarding balance deduction and customer care. However, we are unable to contact you, since the call was not answered. Please be informed that the amount has been deducted for internet browsing. Further we would like to inform you that we have refunded the amount of Rs. 100 vide docket number ABAL[protected].
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata DOCOMO.
We regret for the inconvenience caused to you. We tried to speak to you personally on your number to understand your concerns regarding balance deduction and customer care. However, we are unable to contact you, since the call was not answered. Please be informed that the amount has been deducted for internet browsing. Further we would like to inform you that we have refunded the amount of Rs. 100 vide docket number ABAL[protected].
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata DOCOMO.
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
i m prakash bharne. I am tata docomo gsm user my number is [protected],
without any special service use they laps my main balance 60 rupees.
i complaint 3times tata docomo customer care . they told me problem will
be solved in 2 hours but no response after 4 days and the customer care
service will not respond me...