Tata Docomo — Less talk time for online recharge

Address:Mayurbhanj, Odisha

I have recharged my mob no-[protected] for Rs 350/= on 28.10.2014 @ 21:52:34pm through internet recharge. TATA DOCOMO site was showing talk time of Rs 400/= on recharge of Rs 350/= but i got only Rs 311.50. When I contacted customer care representative on 30.10.2014 @ 08:45am, they were unable to explain and suggested to lodge complain. Request you to look into the matter and arrange to credit remaining balance to my mob account.
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Tata DoCoMo customer support has been notified about the posted complaint.
Nov 01, 2014
Updated by prem_rinku
Dear Sir,

Your early update will be highly appreciable.
Complaint comments 

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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
I am sorry to say that you have taken my complain seriously. I again remind you to resolve it.

Waiting for your reply

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