[Resolved] Tata Docomo — lost my 99.0₹ from Value Added Service
D
dhanushx11
from Bengaluru, Karnataka
Today A message showing (ModelVideoClub is activated at Rs99.0 for 30days.Bal:Rs21.69 at 16-Dec-14 15:12.To stop, Dial or SMS STOP to 155223(Free).I have not Subscribe for this VAS.But My Balance was deducted without any information.Please Tata Docomo stop the ModelVideoClub subscription which i never subscribe before & refund my deducted balance money. My number is [protected].from Kerala, Pin: 685566 My email id: dhanushx [protected]@gmail.com.I hope resolve my Problem as quickly.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved
Tata DoCoMo customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.