Tata Docomo — Low 3G data speed | |||
I am Ajai kumar from Ernakulam. Low data speed on 3G docomo connection. Upto 48 kbps. I am using the sim with i-ball 3.5G 7mbps net setter on my laptop. The 3G speed was not good. Please solve this complaint. Regards... Ajai kumar. My no.[protected] Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear Customer,
We would like to apprise you that, the GPRS service is a product has been designed to use only on mobile handsets (small screen) and minimal browsing on desktop/laptop (Large Screen). Also as mentioned on our website too (under T&C for GPRS Packs), the mobile cannot be / should not be used as modem for personal computer or other piece of electronic equipment (tethering).
Kindly note that the prepaid voice SIM cannot be used for modem/dongle and in order avail the services data profile SIM (which is specifically designed for modem) has to be used for the same which will be available at any of the nearest Tata Docomo outlet.
Regards,
Customer Care
Tata Docomo
We would like to apprise you that, the GPRS service is a product has been designed to use only on mobile handsets (small screen) and minimal browsing on desktop/laptop (Large Screen). Also as mentioned on our website too (under T&C for GPRS Packs), the mobile cannot be / should not be used as modem for personal computer or other piece of electronic equipment (tethering).
Kindly note that the prepaid voice SIM cannot be used for modem/dongle and in order avail the services data profile SIM (which is specifically designed for modem) has to be used for the same which will be available at any of the nearest Tata Docomo outlet.
Regards,
Customer Care
Tata Docomo
But other network's gprs should work on this dongle with laptop. The 3G means a different speed over than 2G. That is not work. No speed. Can u here me speed low 50kbps...
My mob: [protected]
My mob: [protected]
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We have received your complaint and we will ensure it is resolved soon.
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Customer Care
Tata Docomo