[Resolved]  Tata Docomo — Main balance deduction for unessary services

Address:Pune, Maharashtra, 411014

Tata docomo has tie up with unnecessary information alert service providers which deducts main balance without confirmation of the user. These alert service provider gives their advertisements on other sites and some popup window(containing incomplete information) get opened, now if we close the window either using cancel or close button they assume you have subscribed their services and main balance get deducted. This is very bad way of giving paid unnecessary services to the users without user's confirmation.
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Dec 25, 2015
Complaint marked as Resolved 
I call at tata docomo customer care number and described about alert service and then they cancelled the service and refund the balance
Tata DoCoMo customer support has been notified about the posted complaint.
Dec 25, 2015
Updated by vpatidar1
Tata docomo has tie up with unnecessary information alert service providers which deducts main balance without confirmation of the user. These alert service provider gives their advertisements on other sites and some popup window(containing incomplete information) get opened, now if we close the window either using cancel or close button they assume you have subscribed their services and main balance get deducted. This is very bad way of giving paid unnecessary services to the users without user's confirmation.Currently my 45 Rs has been deducted for dive in Hall of fame alert.
Complaint comments 

Comments

Dear Customer,

Kindly provide us your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Regards,
Customer Care
Tata Docomo
Dear Customer,

As you have still not shared your contact details, we assume that your issue has been resolved. In case you have any further queries/issues, you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Customer Care
Tata Docomo

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