[Resolved] Tata Docomo — Migration of connection from postpaid to prepaid | |||||
Sir/Madam, I had registered a complaint vide ID number 1401899 on 12 October 2016. I was received a call from company repersantative on 13 October 2016. In between I had received some massages from company, stating that they were unsuccessful to contacting me. I am agree that the mobile connectivity of Tata Docomo is poor at my home and my work place. I am also enable to receive call between 7.30 AM to 4 PM due to my service commitment (Army Job). Hence, it is requested to contact me after 4 PM on my alternate number i.e. [protected] With warm regards. Raj Singh Was this information helpful? | |||||
Nov 21, 2016 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. Verified Support Oct 19, 2016 Tata DoCoMo Customer Care's response Dear Customer, We will check again and get back to you. Thanks and Regards, Customer Care Tata DOCOMO Verified Support Oct 21, 2016 Tata DoCoMo Customer Care's response Dear Customer, We tried to contact you on your number. Unfortunately our multiple attempts in establishing a contact with you have failed. We regret for the inconvenience caused to you. We have already registered your complaint with the docket number[protected] and is expected to be resolved soon. Kindly bear with us in the interim. Thanks and Regards, Customer Care Tata DOCOMO. | |||||
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