Tata Docomo — Migration Pospaid to Prepaid | |||
Dear Sir, My mobile no is [protected]. I am applied postpaid to prepaid request on Tata Docomo Store (Phase 7) Mohali on dated 28 July 2014 and store staff told me it will be converted with in seven days. After few days I got call from Tata docomo and thay offer me to other cheap plan but I refused and ask him to migrate my no postpaid to prepaid. After some days they cancelled my request and then I reached again Tata Docomo Store and they again applied my request and I also write Email to [protected]@tatadocomo.com. and appellate.[protected]@tatadocomo.com for complaint delaying of my migration. It is my email complaint no M19849680 and they ask me they will solve my request. Sir till date they don't migrate my postpaid no to prepaid. One this is Important I am not use my postpaid no reguarly basis because of migration process and customer case ask me to pay bill of this month. it is not good because I request for postpaid to prepaid last bill cycle. Please solve my issue and take a serious action against these greedy peoples. Was this information helpful? | |||
Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
As per the discussion over the call on your number. We would like to inform you that your number has been successfully migrated from postpaid to prepaid on dated: 31-08-14. Kindly check with the same.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
As per the discussion over the call on your number. We would like to inform you that your number has been successfully migrated from postpaid to prepaid on dated: 31-08-14. Kindly check with the same.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.