[Resolved]  Tata Docomo — Misbehave and wrong bill

Hi, I am a Tata Docomo mobile phone customer. I am wrongly billed on my post paid connection ([protected]). I don't use Tata Docomo for Internet use as I have my 3g SIM and dongle form different provider. I called customer care they were rude and didn't help me to get the waiver on my bill. They are forcing me to pay a wrong inflated mobile bill. I am willing to pay for the voice call and SMS if I have made any might be one or two in a month., but not the charge for wrong Internet charge. Please help me as all of the customer care team have turned deaf and wants me to forcefully pay the wrong bill. Regards Arijit Sarkar [protected] [protected]@yahoo.com

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

It's been long that no one have contacted me for helping me to get the issue resolve. I w

I have raised a complaint and still no one from the team have helped me again Sinu from the customer care team have shouted at me was rude with me on the call and even call me liar and hangup my call and denied to take my complaint. I am helpless need help

Dear Customer,

We tried to speak to you personally on your number . However, the same was not possible as there was no response from your end.

In this regards, we would like to inform you that we have already given you the wavier of extra charged amount on data usage. Kindly check with the same.

For further assistance you can also write a mail to us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.