[Resolved]  Tata Docomo — MNP Deactivated

Address:Pune, Maharashtra

Hi, We have two Idea post paid numbers. ( [protected] and [protected]).In month of July 2014, My father have used MNP service and convert above both numbers from Idea post paid to Tata Docomo prepaid. From July 2014, we used both numbers as prepaid numbers also we have recharged both numbers twice till August 2014. But suddenly out going service of both numbers are stopped. And on 20th August 2014 in coming service is also blocked without any intimation. For your information we have already paid last month bill of Idea on 11 August 2014. But still both numbers are blocked. I have visited Tata docom and Idea showrooms many times but i didnt get any satisfactory response from both. We are using above both numbers from last 2-3 years. Hence I request you to please re-activate above both numbers as soon as possible.
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Aug 14, 2020
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your numbers to understand your concerns regarding service. However, we are unable to contact you, since the call was not answered. Further we request you to provide us your correct alternate number to [protected]@tatadocomo.com for further assistance.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo

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