[Resolved]  Tata Docomo — mobile number have been deactivated after porting from aircel

Address:

Chennai, Tamil Nadu

My mobile number [protected] has been deactivated by tata docomo after i ported from aircel. the said the reason as there is non payment amout of 90rs for aircel and after i pay the amount number will be deactivated. this communication was given to me on 08/03/2014. i made the payment for the same amount in aircel showroom and sent the scan copy to tata docomo mail id. i have also given the payment receipt num to cust care. since that my number has been in deactivate status. its almost a month and the issue hasnt been sorted out. when i call tata docomo cust care they ask me to check with aircel network. when i call to aircel they ask me to check with tata docomo. am getting rubbish service from both of them. I GOT A REPLY FROM TATADOCOMO BACK END TEAM AS FOLLOWS. As per your email, we would like to inform you that we have registered your concern on MNP for your number [protected] with docket number [protected] and is expected to be resolved by 12-MAR-2014 09:23 AM BUT STILL NOTHING HAS TURNED OUT. KINDLY HELP!! REGARDS, SATHISH [protected]