[Resolved]  Tata Docomo — Mobile Number Permanently Blocked

Address:

Pune, Maharashtra

Hi, With regard to my postpaid mobile number 91 [protected], telecom company have permanently barred my number. I was using my 899 unlimited calling plan. Customer care has replied that the mobile number was used for commercial use. On request for call details they don't have any details with them. In reality I was using my number for calling my family for calling and conference calls. At the time of taking connection I have read all terms and conditions and it was not mentioned anywhere that they can block my number without informing me. First time when they blocked I get it started from customer care and it has a recorded call that the executive had told that it would not be blocked second time as i have explained the executive that It was used for my personal use. Basically they have changed the plan without informing us to 1299 and stopped my number for nuisance reason. they can check that i was calling on same number to which i was calling from day one. Please suggest how action can be taken, I want to take to consumer court. Would be happy to address any of your queries. Thank You Regards Kumar Navneet +[protected]