Tata Docomo — mydala deals-[protected]

Address:Hyderabad, Andhra Pradesh

Hi after ending a call, balance info message displayed on my iPhone stating about deals. so its prompted me to type in *422*2# something. So after all it was taken my balance of 25 rupees something. Its not even saying terms and condition or even not warned about the charges. i just typed the no to know the offers. if I'm interested then im happy. but without showing anything it taken my balance ridiculously. I was called to the customer service and they said we don't have the permission to give the balance back. so how come they taken my balance then . Its ridiculous. finally they stopped the subscription of it, I don't even know about this. It was happened two times on my no. So please please get my balance of total 50 into my no. thanks. my no [protected]. Note: trai please stop this frauds from networks. they making billions from uneducated.
Was this information helpful?
No (0)
Yes (0)
Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Customer,

We regret for the inconvenience caused to you.

We tried to speak to you personally on your number to understand your concerns regarding balance deduction and service. However, we are unable to contact you, since the call was not answered. Further we request you to provide us your correct alternate number to [protected]@tatadocomo.com for further assistance. Kindly we request you to provide us the complete details of balance deduction for further assistance.

For further assistance we request you to write a mail to [protected]@tatadocomo.com.

Thanks and regards,
Tata DOCOMO.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information