Tata Docomo — Network Issue, Frequent Disconnection- No Support-Fraud Company

Address:Bangalore, Karnataka

I have been struggling from last two months with network issue, have registred so many complaints but till today nothing has been done. Below is the recent complaint which is open. Photon No.: [protected] Complaint No:[protected] Dtd: 30 Aug 2015 With reference to above, I am currently facing disconnection every 5-10 mins, TIll today TATA docomo is not able to resolve the issue. Please waive off the monthly bill till issue has been resolved, i cannot keep paying for your pathetic service and inability for solving network issues. Till today i have not been contacted by any support team and your customer service support is the worst. I will never come back to TATA DOCOMO anytime in future and will not recommend it to anyone.
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Tata DoCoMo customer support has been notified about the posted complaint.
Complaint comments 

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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,

As per our telephonic conversation, we apologize for the inconvenience caused to you. We would like to inform you that the complaint regarding connectivity concern with the reference number[protected] has been processed stating that the area which you are referred to is having network coverage concern.

Regards,
Customer Care
Tata Docomo

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