Tata DoCoMo Network — Very Low internet speed And Very Poor response

Address:Chennai, Tamil Nadu

Dear Sir, This is THEIVA RAJ.A. I'm using Tata Docomo pospaid mobile Network. My number is [protected]. i use 2GB Internet pack. i'm getting very low speed Internet connection when i use. Initially they assured me Internet speed of 30 t0 40 kbps for this pack. but after using this pack i get only 5 to 8 kbps. Even i can't open home page. In last month After this issue i complaint to the TATA DOCOMO customer care and tata docomo.listen.com. There is no proper response.After that again i have complaint for this issue on 15'th June. That time one floor supervisor attend my complaint. But she scold me bad words. Still now i did n't get any solution for this issue.
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Tata DoCoMo customer support has been notified about the posted complaint.
Jun 19, 2014
Updated by rajtheiva
When will be my complaint is resolved? Already they informed complaint was rectified by[protected]. But still my complaint was not resolved.
Jun 29, 2014
Updated by rajtheiva
Dear sir, still now my complaint was not resolved ... tata customercare give [censored] promies...
Complaint comments 

Comments

Dear Mr.Raj,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr.Raj,

We have forwarded your issue to the concern department. Please bear with us in the interim.

Thanks and Regards,
Customer Care
Tata DOCOMO.

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