[Resolved] Tata Docomo — No technical support till date | |||
Hi I have logged a complaint for terrible TataPhoton Internet speed issue since 16th June 2014 till date havent got any resolution for the same. Horrible service from Customer care department, Fed up of calling every alternate day to check the status and still not able to see any progress. Every caller has some different updates. Since 16th June they are confirming the engineer visit which is getting postponed at the last movement and they are extending the resolution time to next week. I am frustrated for calling and following up every now and then. Kindly look into this matter on priority or else i will have to look for alternate service provider. Tata docomo No : [protected] Mobile contact number for Myself : [protected] Vrushali Keni Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Ms. Keni,
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that we have forwarded your concern to the concerned team and we shall revert your shortly.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, please be informed that we have forwarded your concern to the concerned team and we shall revert your shortly.
Further, your feedback regarding customer care service would definitely be given to all concerned departments to ensure increased proactiveness and will help us to provide better services.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.